Get Fire Restoration Services | Fire & Flood Restoration Company

At Fire & Flood Restoration Company, accessible from www.fireandfloodrestorationcompany.com, one of our main priorities is the privacy of our visitors. This Privacy Policy explains the types of information collected and how it is used.

Information We Collect

Personal Information: name, address, email, phone number, mobile number (for optional SMS), and project details.
Technical Information: browser type, IP address, and website usage data collected via cookies and analytics tools.

How We Use Information

To respond to inquiries, schedule appointments, and deliver requested services.

To send project updates, invoices, and service notifications.

To send text (SMS) messages if you have opted in, for purposes such as appointment confirmations, service updates, and general support questions.

SMS consent is not shared with third parties or affiliates.

Data Sharing

We do not sell or rent personal data. We share limited information only with trusted partners who perform business functions for Fire & Flood Restoration Company (e.g., IT, billing, or marketing) under confidentiality agreements, or when required by law.

Scope of Services

We provide emergency mitigation, fire, smoke, water, and mold restoration, as well as reconstruction and related contracting services. By engaging our services, you authorize Fire & Flood Restoration Company to perform the agreed scope of work, including chemical treatments and drying equipment use, and understand that subcontractors may be used as needed.

Equipment & Billing

Equipment is billed for time on site, not time used.

Invoices are due upon receipt unless otherwise specified.

Unpaid balances accrue interest at 1.5% per month (18% per annum).

If your insurance carrier fails to remit full payment, you remain responsible for the unpaid balance.

Insurance proceeds received by you must be endorsed and delivered to Fire & Flood Restoration Company within five (5) days of receipt.

Collection costs, attorney’s fees, and court costs may be added to delinquent accounts.

Limited Scope & Mold Waivers

If you decline a full remediation protocol or authorize a limited scope cleanup, you acknowledge and accept that some mold or microbial activity may remain and release Fire & Flood Restoration Company from all related liability.

Liability & Disclaimer

Fire & Flood Restoration Company is not responsible for damages or defects not directly worked upon by Fire & Flood Restoration Company.

No consequential or punitive damages are recoverable by either party.

Fire & Flood Restoration Company’s total liability is limited to the total amount invoiced for the services in question.

Indemnification

You agree to indemnify and hold harmless Fire & Flood Restoration Company, its employees, subcontractors, and affiliates from any claim, damage, or expense arising from your breach or negligence.

Governing Law

This Agreement is governed by the laws of the State of Montana, and venue lies within its courts.

Your Rights

You may request access to or deletion of your data at any time.

Data Security

Fire & Flood Restoration Company maintains reasonable administrative, physical, and technical safeguards to protect your data. However, no internet transmission is entirely secure.

Children’s Privacy

We do not knowingly collect data from children under 13 years of age.

Updates

This Privacy Policy may be revised periodically. The latest version will always be posted here with a new effective date.

Contact Information

Fire & Flood Restoration Company

PO Box 4443, Missoula, MT 59808

📧 info@fireandfloodrestorationcompany.com

📞 (406) 630-1994

privacy Policy